Tropical Leaves

FAQ's & T&C's

  1. Special Requirements

  2. Pricing Structure

  3. Delivery / Collection Logistics

  4. Booking Process

  5. Payments 

  6. Changes after Bookings have Closed

  7. Invalid Bookings

  • Special Requirements

    In order to maintain economies of scale on price & time schedule, the only variations we can accommodate are:

    No red meat

    No pork 

    No fish

    No avo

  • Pricing Structure

    8+ meals in a week

    R60/meal ladies, R75/meal mens

    5-7 Meals in a week

    R68/meal ladies R86/meal mens

    Minimum order of 5 meals per person in a week.

    R15 per delivery within 10km.

    Morningside / Umdloti R25

    Ballito / Westville R30

  • Delivery / Collection Logistics

    Meals are delivered between 9-1 daily.

    (Ballito may be as late as 2pm)

    Specific times can't be booked and unfortunately we can’t guarantee exact times as this depends on drivers schedule and whether prior customers delay.

    Delivery details may not always be able to be changed midweek. Be sure of address and availability when placing order.

     The driver will attempt delivery for up to 10 mins thereafter he will return the meals to the shop and another delivery will have to be arranged and charged. 

    Delivery is subject to a minimum of 2 meals per drop.

    If an ACCESS CODE is required, kindly set a daily alarm to send this code to 073-169-5696 by 8.30am Daily.

    Collection is any time after 10am.

  • Booking Process

    Simply Email nouritiorders@gmail.com

    Bookings Close Fridays at 1pm. 

    Include:

    Name, Surname
    Cell Number
    Week starting date
    Delivery Address or Collect
    Which Meals??
    No Red Meat / No Pork / No Fish / No Avo

  • Payments of Meal Plans

    Standard Bank 012675083 

    Zapper (Link and QR Code on

    Pay Here | Nouriti

    Payments are due by the Monday of the Meal Plan.  Bookings will be accepted without proof of payment, bookings made will be payable if not cancelled timeously.

  • Booking Changes

    We understand life is unpredictable, however, changes to meal plan numbers, delivery arrangements, special dietary requirements and cancellations may not be possible and or may incur charges or forfeiture of meals.

    Please ensure all requirements are communicated on booking as midweek changes cannot be guaranteed and we'd hate to disappoint.

  • Invalid Bookings

    Should a payment be made for an invalid booking, refunds will take place within the following week, however a R25 Fee will be deducted for bank charges.

Question still not addressed?

Whatsapp your query to 083-610-1916

©2020 by Nouriti.